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Cawvera™ Customer Support

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Customer Support · Product Questions · Order Assistance · Service Hours · Company Details

Customer Support

At Cawvera™, we are committed to providing helpful assistance for every pet owner and creating a better shopping experience for pet families.

Whether you have questions about products, orders, shipping information, or general service concerns, our customer support team is ready to assist.

Product Questions

Our team can help answer questions about pet grooming tools, feeding accessories, travel products, comfort items, cleaning solutions, and other pet care essentials.

We provide product information to help customers select suitable products for their pets and daily routines.

Order Assistance

If you need help with an order, please provide your order details and clearly describe your request.

Our team will review your information and provide appropriate assistance.

Returns And Refund Support

For questions regarding returns, refunds, damaged items, or product concerns, please contact Cawvera™ customer support.

Providing order information and related details helps us review your request more efficiently.

Pet Product Care Assistance

If you have questions about product usage, cleaning methods, or maintenance instructions, our support team can provide guidance.

Service Hours

Customer Service Hours:

8:00 AM–10:00 PM · Daily

Cawvera™ aims to respond to customer inquiries and provide support as soon as possible.

Company Details

Brand: Cawvera™

Legal Company: Tianjin Dongfang Shengjia Technology Co., Ltd.

Company Type: Limited Liability Company (Wholly Owned by a Natural Person)

Owner: Bao Jiarui

Website: cawvera.com

Business Address:
Unit 1-249,
No. 27 Dongting Road,
Xinzhengcheng Industrial Park,
Hexi District,
Tianjin, China

Support Email: service@cawvera.com

Phone: +86 192-3221-0919

Customer Service Hours: 8:00 AM–10:00 PM · Daily